Effective Date: November 11, 2024
Introduction
Sutter Networks, LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following information:
• Personal Information: First and last name, email address, phone number, business name, addresses, and passwords.
• Financial Information: Payment details necessary for processing transactions.
• Technical Information: IP addresses, cookies, and analytics data.
2. How We Use Information
We use the information we collect to:
• Provide and improve our services.
• Personalize user experiences.
• Process payments.
• Communicate marketing updates.
• Ensure security and legal compliance.
3. How We Share Information
We only share information as follows:
• With Service Providers: For payment processing and service delivery.
• For Legal Compliance: To comply with applicable laws or valid legal requests.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and collect analytics data. A simple notice will inform users about cookies when they visit our website.
5. Your Data Rights (California Residents)
If you are a California resident, you have the right to:
• Access the personal information we collect.
• Request deletion of your information.
To exercise these rights, please contact us using the information below.
6. Business with Minors
We require that any interactions with individuals under 18 years of age involve a parent or guardian. The parent or guardian must be present and assume responsibility for any costs incurred.
7. Data Security
We take reasonable measures to protect your data from unauthorized access, use, or disclosure.
8. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Updates to This Privacy Policy
We may update this policy from time to time. Updates will be posted on our website with a new effective date.
10. Scope of Policy
This Privacy Policy applies to our operations in the United States and adheres to applicable U.S. privacy laws.
11. Limited Liability Disclaimer
While we make reasonable efforts to safeguard your information, we cannot guarantee absolute security. We are not liable for unauthorized access or breaches beyond our control.
12. User Acknowledgment
By using our services, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy.
13. Contact Information
For questions or concerns regarding this Privacy Policy, please contact us at:
• Email: privacy@sutternetworks.com